Meaghan Johnson – Medium

Meaghan Johnson

Meaghan Johnson

Why we got on board for Architects of Change

by Meaghan Johnson and Nina Mohanty

3 min readJun 4, 2021

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Why we got on board for Architects of Change

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Meaghan Johnson

bunq v3 review: confusing digital UX meets an EasyJet flight

Why I like bunq (pre-v3)

8 min readJun 22, 2020

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bunq v3 review: confusing digital UX meets an EasyJet flight

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Meaghan Johnson

Customer centricity in times of crisis: how incumbent banks are shining

I’ve been glued to all sorts of new outlets over the past month. As I write this, I am currently in Nicaragua waiting for our rescue…

5 min readMar 30, 2020

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Customer centricity in times of crisis: how incumbent banks are shining

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Meaghan Johnson

Kicking customers when they are down? Some thoughts on the new N26 fees.

Today I received a message from N26 about changes to the fee structure.

3 min readMar 19, 2020

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Kicking customers when they are down? Some thoughts on the new N26 fees.

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Meaghan Johnson

2020 Fall of the Neo-Bank: UPDATE

Hello Folks,

4 min readJan 30, 2020

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2020 Fall of the Neo-Bank: UPDATE

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Meaghan Johnson

2020: THE FALL OF THE NEO-BANK?

In 2017 I moved to Berlin and, in addition to the beautiful apartments, lively nightlife and cheap beer, I was incredibly excited to get…

11 min readJan 5, 2020

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2020: THE FALL OF THE NEO-BANK?

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Meaghan Johnson

Klarna for the win!

Over the past seven years, I have been reviewing hundreds (maybe even thousands at this point) of digital customer experiences within…

5 min readApr 29, 2019

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Klarna for the win!

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Meaghan Johnson

Payments ain’t a thang!

It’s mid-January and I am finally getting around to unpacking from my Christmas week in Romo, Denmark. The first time I went to Romo was…

4 min readJan 15, 2018

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Payments ain’t a thang!

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Meaghan Johnson

The woes of cross-border banking

In October 2017 I reverse Brexited. After nearly 8 years in London, I packed it all in and moved to Berlin. Berlin is one incredible city…

8 min readJan 4, 2018

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The woes of cross-border banking

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Meaghan Johnson

Meaghan Johnson

Fintech Nerd. I enjoy sharing my banking experiences to help banks and startups create the best possible solutions for customers.

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