Meaghan Johnson – Medium

Meaghan Johnson

Why we got on board for Architects of Change

by Meaghan Johnson and Nina Mohanty

Jun 4, 2021

Why we got on board for Architects of Change

Jun 4, 2021

bunq v3 review: confusing digital UX meets an EasyJet flight

Why I like bunq (pre-v3)

Jun 22, 2020

bunq v3 review: confusing digital UX meets an EasyJet flight

Jun 22, 2020

Customer centricity in times of crisis: how incumbent banks are shining

I’ve been glued to all sorts of new outlets over the past month. As I write this, I am currently in Nicaragua waiting for our rescue…

Mar 30, 2020

Customer centricity in times of crisis: how incumbent banks are shining

Mar 30, 2020

Kicking customers when they are down? Some thoughts on the new N26 fees.

Today I received a message from N26 about changes to the fee structure.

Mar 19, 2020

Kicking customers when they are down? Some thoughts on the new N26 fees.

Mar 19, 2020

2020 Fall of the Neo-Bank: UPDATE

Hello Folks,

Jan 30, 2020

2020 Fall of the Neo-Bank: UPDATE

Jan 30, 2020

2020: THE FALL OF THE NEO-BANK?

In 2017 I moved to Berlin and, in addition to the beautiful apartments, lively nightlife and cheap beer, I was incredibly excited to get…

Jan 5, 2020

2020: THE FALL OF THE NEO-BANK?

Jan 5, 2020

Klarna for the win!

Over the past seven years, I have been reviewing hundreds (maybe even thousands at this point) of digital customer experiences within…

Apr 29, 2019

Klarna for the win!

Apr 29, 2019

Payments ain’t a thang!

It’s mid-January and I am finally getting around to unpacking from my Christmas week in Romo, Denmark. The first time I went to Romo was…

Jan 15, 2018

Payments ain’t a thang!

Jan 15, 2018

The woes of cross-border banking

In October 2017 I reverse Brexited. After nearly 8 years in London, I packed it all in and moved to Berlin. Berlin is one incredible city…

Jan 4, 2018

The woes of cross-border banking

Jan 4, 2018

Meaghan Johnson

Meaghan Johnson

Fintech Nerd. I enjoy sharing my banking experiences to help banks and startups create the best possible solutions for customers.

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